Bookseller - Temporary

Barnes & Noble•Brunswick, ME
•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and connecting readers with books and other products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and an aptitude for learning. They must learn operational competencies such as using store technology, merchandising and maintaining cleanliness, operating registers, receiving and shelving merchandise, locating products with store tools, supporting the café when needed, and following loss-prevention procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when needed and able. As their knowledge develops, they maintain store sections and backstock, recommend books, support sales initiatives, and build expertise in books and other store categories. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store needs, including filling scheduling gaps when able.
  • Take a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues.
  • Provide cheerful, helpful customer service.
  • Show aptitude and willingness to learn new skills and knowledge.
  • Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
  • Develop merchandising and visual merchandising skills.
  • Learn to receive, unpack, and accurately shelve deliveries.
  • Learn to locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
  • Understand loss-prevention procedures and de-escalation techniques.
  • Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and products.
  • Maintain attractive store presentation and cleanliness, including displays and merchandise sections.
  • Unpack and receive deliveries, then shelve merchandise efficiently and accurately.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of books and other store categories, maintain sections and backstock, and make customer recommendations.
  • Support sales objectives and promote relevant products and programs to customers and colleagues.
  • Maintain reliable attendance, work flexibly to support store scheduling needs, and assist colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled for at least 20 hours per week)
  • Company-paid holidays (for employees scheduled for at least 20 hours per week)
  • Transit benefit (for employees scheduled for at least 20 hours per week)
  • 401(k) with company match (for employees scheduled for at least 20 hours per week)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled for 30 hours or more per week)
  • Healthcare and dependent care spending accounts (for employees scheduled for 30 hours or more per week)
  • Disability benefits (for employees scheduled for 30 hours or more per week)
  • Life insurance (for employees scheduled for 30 hours or more per week)
  • Tuition reimbursement (for employees scheduled for 30 hours or more per week)
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