Bookseller - Temporary

Barnes & Noble•Naperville, IL

4d•$15

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, kindness toward colleagues, helpfulness toward customers, and a willingness to learn. Booksellers are trained to use store technology, maintain merchandise and visual displays, operate registers, receive and shelve deliveries, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when needed and able. As knowledge and experience grow, Booksellers build familiarity with books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who master the role are expected to advance to Senior Bookseller. Compliance with company policies and procedures is required. This is a temporary position. The stated starting hourly rate is $15.00, with the actual rate depending on experience, seniority, geographic location, and other legally permitted factors.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
A positive, energetic, and reliable approach to assigned work.
Consideration and helpfulness toward colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive book, gifting, toy, and other merchandise displays and keep the store clean.
Operate the register quickly, competently, and reliably.
Support receiving and unpacking deliveries and accurately shelve products.
Use personal and colleagues’ knowledge, BookMaster, and other information tools to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and help customers with their shopping.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Work at other stores when able and needed to support the wider Cluster.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Transit benefits for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.