Bookseller - Temporary

Barnes & Noble•Ft Myers, FL

4d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers learn and perform a range of operational duties, including using store technology, maintaining merchandise and visual displays, receiving and shelving stock, locating products, supporting the café when needed, and following loss-prevention procedures. The work is physically active and involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also support other stores in the wider Cluster if able and needed. As they build expertise, Booksellers develop knowledge across books and other store categories, use that knowledge to maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. The role is expected to provide a path to Senior Bookseller as the employee masters the skills of the position. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, willing, hardworking, and reliable approach to assigned tasks.
Supportive and considerate teamwork, including willingness to help colleagues.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physically active work involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them find appropriate books and products.
Maintain the attractive presentation and cleanliness of the store, including book sections, displays, and other merchandise categories.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available information tools to serve customers and perform store tasks.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Use product knowledge to maintain sections and backstock, make recommendations, help customers shop, and support key sales objectives and new releases.
Work collaboratively with colleagues and, if able and needed, support other stores in the wider Cluster.
Maintain reliable and punctual attendance, be flexible and responsive to store scheduling needs, and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled at least 20 hours per week
Company-paid holidays for employees scheduled at least 20 hours per week
Transit benefits for employees scheduled at least 20 hours per week
401(k) with company match for employees scheduled at least 20 hours per week
Medical, dental, and vision benefits for employees scheduled 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
Disability benefits for employees scheduled 30 hours or more per week
Life insurance for employees scheduled 30 hours or more per week
Tuition reimbursement for employees scheduled 30 hours or more per week