Bookseller
Barnes & Noble • Bolingbrook, IL5d
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Bookseller - Temporary
Barnes & Noble•Bolingbrook, IL
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports bookstore operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and providing quick, friendly service at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The store is open from early mornings to late evenings every day, including weekends and most holidays. Booksellers may work in other stores when able and when needed to support the wider Cluster. The role requires proficiency with store technology and operational processes, including registers, computers, tablets, merchandising, receiving and shelving products, locating books and other merchandise, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. As experience grows, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and product launches. With demonstrated mastery of the role’s skills, a Bookseller is expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
- A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
- Supportive and considerate conduct toward colleagues and willingness to help the team.
- Cheerful customer service and a consistent willingness to help customers.
- Aptitude and willingness to learn new skills and acquire store knowledge.
- Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
- Ability to perform work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help them find appropriate books and products.
- Maintain attractive store presentation, displays, and cleanliness, including merchandising books, gifts, toys, and other product categories.
- Operate the register quickly, competently, and reliably.
- Support receiving and unpacking deliveries and accurately shelve products.
- Use store technology and information tools to locate books and other products for customers.
- Support the café team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
- Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
- Maintain store sections and backstock and present books and other merchandise in an interesting and attractive manner.
- Make book and product recommendations to customers.
- Support sales objectives, including Monthly Picks, Book of the Year, membership, preorders, key products, and new releases.
- Comply with company policies and procedures.
- Support other stores in the wider Cluster when able and needed.
Benefits
- Employee discount
- Employee Assistance Program (EAP)
- Sick pay
- Paid time off, including paid maternity and parental leave
- Company-paid holidays
- 401(k) with company match
- Transit benefits
- Comprehensive health benefits, including medical, dental, and vision coverage
- Healthcare and dependent care spending accounts
- Healthcare spending account
- Disability benefits
- Life insurance
- Tuition reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
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