Bookseller - Temporary

Barnes & Noble•Tuscaloosa, AL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, helping readers find books and other products, maintaining attractive store displays, and supporting efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, operating registers, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, develop merchandising and visual presentation skills, operate registers, receive and shelve deliveries accurately, find products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they develop, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives including Monthly Picks, Book of the Year, Membership, and preorders. They are expected to comply with company policies and procedures. With mastery of the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able; the stores are open early mornings through late evenings, including weekends and most holidays.
Bring a positive, willing, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and demonstrate merchandising, visual merchandising, register, receiving, shelving, product-finding, and loss-prevention competencies.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, and product sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, BookMaster, colleagues’ knowledge, and available information tools to locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of books and other store categories, maintain sections and backstock, and make customer recommendations.
Support sales objectives and promote relevant products and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Work cooperatively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.