Bookseller - Temporary

Barnes & Noble•Casper, WY
•Onsite

About The Position

A Barnes & Noble Bookseller is a member of the bookselling team who welcomes customers, answers questions, and helps readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and serving customers at the register in a friendly and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain book and other merchandise presentation, operate registers, receive and shelve deliveries, locate products using available tools, support the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role offers a career path toward Senior Bookseller as the employee develops and demonstrates the required skills. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
  • A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
  • A supportive and considerate attitude toward colleagues and willingness to help the team.
  • Cheerful, helpful customer service and willingness to go out of the way to assist customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain attractive store presentation, merchandise displays, and cleanliness across books and other product categories.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate the register quickly, competently, and reliably while providing professional customer service.
  • Use store technology, including registers, computers, tablets, programs, and other tools.
  • Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Maintain store sections and backstock and present books and other products attractively.
  • Make effective book recommendations to customers across store sections.
  • Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Support other stores in the wider Cluster when able and needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
  • Disability benefits (for employees scheduled 30 or more hours)
  • Life insurance (for employees scheduled 30 or more hours)
  • Tuition reimbursement (for employees scheduled 30 or more hours)
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