Bookseller - Temporary

Barnes & Noble•Delray Beach, FL

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, a willingness to learn, and enjoyment of bookselling. The store operates from early mornings to late evenings every day, including weekends and most holidays. Booksellers may also work in other stores when needed and able. The position requires learning and applying operational skills involving store technology, merchandising, registers, delivery receiving and shelving, product lookup, café support when needed, loss prevention, and de-escalation. As experience grows, Booksellers build knowledge across books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Benefits vary according to scheduled hours and location/state regulations. Benefits may include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement, subject to the current plan terms and possible change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain store presentation, cleanliness, displays, product sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers to provide quick, reliable, and professional customer service.
Use store technology and information tools, including BookMaster, to find products accurately.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children’s books, toys, games, hobbies, collectibles, music, movies, and newsstand products.
Make book and product recommendations and share relevant knowledge with customers and colleagues.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and comply with company policies and procedures.
Work in other stores when able and when needed to support the wider Cluster.