Bookseller - Temporary

Barnes & Noble•Manassas, VA

5d•$15

About The Position

A Barnes & Noble Bookseller is a member of the bookselling team who welcomes customers, answers questions, and helps connect readers with suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and are trained to develop operational skills across the store, including customer service, merchandising, receiving, shelving, café support, technology use, and loss prevention. As their experience grows, Booksellers build knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. Employees are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be willing to develop proficiency with registers, computers, tablets, programs, and other tools.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, and product sections.
Operate registers quickly and reliably while providing professional customer service.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books across fiction, nonfiction, and children's categories and use it to maintain sections and recommend books.
Develop knowledge of toys, games, hobbies, collectibles, music, movies, and newsstand products; maintain sections and backstock and assist customers.
Support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Provide collaborative support to other stores in the wider Cluster when able and needed.