Bookseller Jobs

About The Position

Requirements

• Demonstrate reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able; the store operates early mornings through late evenings, including weekends and most holidays.
• Bring a positive, willing, hardworking, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and cheerful and helpful with customers.
• Show aptitude and willingness to learn new skills and store knowledge.
• Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
• Develop and use merchandising skills to maintain store presentation and cleanliness.
• Run a register competently and serve customers quickly and reliably.
• Support delivery receiving, unpacking, and accurate shelving.
• Understand loss-prevention procedures and de-escalation techniques.
• Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.
• Enjoy working as a bookseller.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and products.
• Maintain attractive store presentation, including tidying displays and merchandising books, gifts, toys, and other product categories.
• Operate registers quickly, competently, and reliably.
• Support receiving and unpacking deliveries and accurately shelve products.
• Use product knowledge, colleagues, BookMaster, and available information tools to locate books and other products.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other products in an interesting and attractive manner.
• Make effective book recommendations to customers.
• Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
• Company-paid holidays (for employees scheduled 20 or more hours per week)
• Transit benefits (for employees scheduled 20 or more hours per week)
• 401(k) with company match (for employees scheduled 20 or more hours per week)
• Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
• Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
• Disability benefits (for employees scheduled 30 or more hours per week)
• Life insurance (for employees scheduled 30 or more hours per week)
• Tuition reimbursement (for employees scheduled 30 or more hours per week)