Bookseller - Temporary

Barnes & Noble•Mankato, MN

7d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training in the operational competencies needed for the role, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop and master the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill gaps when able.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, including displays, book sections, gifting, toys, and other product categories.
Unpack and shelve deliveries and maintain sections and backstock efficiently and accurately.
Operate registers quickly, competently, and professionally.
Use store technology and available information tools to locate books and other products accurately.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping throughout the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Provide reliable, punctual attendance and fill scheduling gaps when able.
Support colleagues and contribute to the wider Cluster, including working in other stores when able and needed.
Comply with company policies and procedures.