Bookseller - Temporary

Barnes & Noble•Bee Cave, TX

About The Position

A Bookseller is an integral member of Barnes & Noble’s bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the presentation and efficient operation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in the operational competencies of the role, including using store technology, merchandising, register operation, receiving and shelving deliveries, finding products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales initiatives. The position offers a career path toward Senior Bookseller as the employee develops and demonstrates the required skills. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may cover early mornings, late evenings, weekends, and most holidays.
A positive, willing, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Ability to use varied technology comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store displays, cleanliness, and product presentation.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Support receiving and unpacking deliveries and maintain accurate shelving.
Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products.
Maintain sections and backstock and use product knowledge to assist customers.
Make effective book recommendations and support sales initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable attendance and fill scheduling gaps when able.
Comply with company policies and procedures.