Bookseller - Temporary

Barnes & Noble•Puyallup, WA

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the bookstore’s presentation and day-to-day operations by maintaining displays, unpacking and shelving deliveries, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain and merchandise books and other product categories, operate registers, receive and shelve deliveries, find products using available tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in the wider cluster when able and needed. With experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives. As they master the role’s skills, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The advertised hourly rate starts at $17.25 and pays up to $18.75, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location. The posting describes employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, transit benefits, medical, dental and vision coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement, with eligibility varying by hours and plan terms.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful to customers.
Demonstrate willingness and aptitude to learn new skills and acquire store knowledge.
Use varied technology comfortably and efficiently.
Develop merchandising, visual merchandising, register, receiving, shelving, and product-finding skills.
Understand and follow loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Provide flexible support to other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.