Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability during the store’s operating hours as applicable.
• Positive, energetic, and reliable approach to assigned work.
• Consideration for colleagues and willingness to help the team.
• Cheerful, helpful approach to customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with suitable titles and products.
• Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
• Unpack and receive deliveries and accurately shelve products.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use store technology and information tools, including BookMaster, to locate books and other products.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of books across fiction, nonfiction, and children’s categories, and use it to maintain sections and make customer recommendations.
• Learn about and maintain other product categories, including educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand.
• Support sales objectives, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
• Company-paid holidays for employees scheduled 20 or more hours per week.
• Transit benefits for employees scheduled 20 or more hours per week.
• 401(k) with company match for employees scheduled 20 or more hours per week.
• Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week.
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
• Disability benefits for employees scheduled 30 or more hours per week.
• Life insurance for employees scheduled 30 or more hours per week.
• Tuition reimbursement for employees scheduled 30 or more hours per week.