Bookseller - Temporary

Barnes & Noble•Aurora, OH

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store presentation and daily operations by unpacking and shelving deliveries, tidying displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires mastering operational competencies and using registers, computers, tablets, programs, and other tools; maintaining attractive merchandise displays and store cleanliness; receiving and shelving products; locating items accurately; helping the café team when needed; and following loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. They must comply with company policies and procedures. This is a temporary position. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
  • Positive, energetic, and reliable approach to assigned work.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and products.
  • Maintain store presentation and cleanliness, including merchandising displays and shelving products attractively.
  • Operate registers quickly, competently, and reliably.
  • Support receiving and unpacking deliveries and accurately shelve products.
  • Use available tools and colleagues’ knowledge to find books and other products for customers.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain store sections and backstock and make effective book and product recommendations.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • Medical, dental, and vision health benefits (for eligible scheduled hours)
  • Healthcare and dependent care spending accounts (for eligible scheduled hours)
  • Disability benefits (for eligible scheduled hours)
  • Life insurance (for eligible scheduled hours)
  • Tuition reimbursement (for eligible scheduled hours)
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