Bookseller - Temporary

Barnes & Noble•Puyallup, WA
•$17 - $19

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. Booksellers help maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. The role requires dependable attendance, a positive and flexible approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. Booksellers are trained to use store technology, maintain merchandise and visual displays, operate registers, support receiving and shelving, locate products using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As bookselling knowledge develops, the role includes maintaining sections and backstock, making recommendations, supporting sales initiatives, and building knowledge across books and other store categories, including games, toys, hobbies, collectibles, music, movies, and newsstand products. Booksellers may support other stores in the wider Cluster when able and needed, comply with company policies and procedures, and may advance to Senior Bookseller as they demonstrate mastery of the role's skills. This is a temporary position. The stated hourly rate is $17.25 to $18.75, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; the store is open from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, energetic, purposeful, and reliable approach to assigned tasks.
  • Supportive and considerate approach to colleagues and cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate titles and products.
  • Maintain reliable and punctual attendance for scheduled shifts, and fill scheduling gaps when able and responsive to store needs.
  • Perform assigned work with a positive, purposeful, energetic, and reliable approach; support colleagues and help customers cheerfully.
  • Learn and use registers, computers, tablets, programs, and other store tools comfortably and efficiently.
  • Maintain book displays, store cleanliness, and merchandising and visual presentation across books, gifts, toys, and other product categories.
  • Operate registers competently to serve customers quickly and reliably.
  • Support receiving and unpacking deliveries and shelve merchandise efficiently and accurately.
  • Locate books and other products using personal or colleague knowledge, BookMaster, and available information tools.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, and children's books; maintain sections and present books attractively.
  • Recommend books to customers and support sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders.
  • Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products; maintain sections and backstock and assist customers.
  • Support key sales objectives, products, and new releases across store categories.
  • Work collaboratively in other stores when able and needed to support the wider Cluster.
  • Comply with all company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, with eligibility and amount dependent on scheduled hours and length of employment.
  • Paid maternity and parental leave, as described for certain scheduled-hours categories.
  • Company-paid holidays; the benefits section specifies six company holidays for 20 or more scheduled hours per week.
  • 401(k), with company match specified for the applicable scheduled-hours category in the benefits description.
  • Medical, dental, and vision benefits for eligible employees scheduled for 30 or more hours per week.
  • Healthcare and dependent care spending accounts and healthcare spending account, as listed for employees scheduled for 30 or more hours per week.
  • Disability benefits and life insurance.
  • Transit benefits.
  • Tuition reimbursement.
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