Bookseller - Temporary

Barnes & Noble•Naples, FL

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming and assisting customers, recommending titles and products, maintaining attractive store presentation, and helping the store run efficiently. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and dependable approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use registers, computers, tablets, programs, and other tools; maintain merchandise presentation and store cleanliness; receive, unpack, and shelve deliveries; locate products using store information tools; assist the café team when needed; and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position offers a career path toward Senior Bookseller as skills and expertise grow. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and location. Depending on hours, listed benefits include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to current plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able.
A positive, energetic, dependable approach to assigned work.
Consideration and support for colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to find books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock, make effective recommendations, and help customers with their shopping.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
Comply with company policies and procedures.