Bookseller - Temporary

Barnes & Noble•Alexandria, VA
•$15•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with books and products, maintaining store presentation, unpacking and shelving deliveries, and operating registers with friendly, professional service. The role requires positive, reliable, supportive, customer-focused behavior, flexibility to meet store scheduling needs, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain book and product displays, operate registers, receive and shelve deliveries, locate products using available resources, support the café team when needed, and follow loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may support other stores within the Cluster when able and needed. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, help customers shop, and support sales objectives and new releases. Employees who master the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs; the store is open from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, energetic, reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues and customers.
  • Willingness and aptitude to learn new skills and acquire store knowledge.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and products.
  • Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
  • Unpack and receive deliveries and shelve products efficiently and accurately.
  • Operate the register quickly, competently, and reliably.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
  • Build knowledge of books across fiction, nonfiction, and children’s categories and make effective recommendations.
  • Develop expertise in educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand products.
  • Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, fill scheduling gaps when able, and support colleagues and other stores in the Cluster when needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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