Bookseller - Temporary

Barnes & Noble•Greensboro, NC

8d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports store presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They work as part of a busy team and are trained to develop operational competencies, including using store technology, maintaining merchandise presentation, serving customers at the register, handling deliveries and shelving, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Compliance with company policies and procedures is required.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate teamwork, including willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable books and products.
Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
Operate registers quickly, competently, and reliably.
Unpack and receive deliveries and shelve products accurately and efficiently.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support while using de-escalation techniques.
Develop knowledge of fiction, nonfiction, children’s books, and other store categories, including toys, games, hobbies, collectibles, music, movies, and Newsstand products.
Maintain sections and backstock and make effective product recommendations to customers.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.