Bookseller - Temporary

Barnes & Noble•Mankato, MN

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers with speed and professionalism. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to master the operational competencies of the role, including using store technology, merchandising, register operation, receiving and shelving stock, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge of books and other product categories, maintain sections and backstock, make recommendations, and support sales objectives. The role offers a career path toward Senior Bookseller as skills develop. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open early mornings to late evenings every day, including weekends and most holidays.
Positive, willing, energetic, and reliable approach to assigned work.
Supportive and considerate behavior toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work including prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to support work in other stores when able and needed.

Responsibilities

Welcome customers, answer questions, and connect readers with suitable titles and products.
Help maintain store presentation and efficient operations, including unpacking and shelving deliveries and tidying displays.
Operate registers quickly, accurately, and professionally.
Maintain reliable and punctual attendance and be flexible in filling scheduling gaps when able.
Support colleagues and provide cheerful, helpful customer service.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain book presentation, cleanliness, and visual merchandising across gifting, toys, and other product categories.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and issues.
Build knowledge of fiction, nonfiction, children's books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand.
Maintain sections and backstock and present products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.