Bookseller - Temporary

Barnes & Noble•Medford, OR

8d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires learning operational competencies such as using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As knowledge develops, Booksellers build expertise across books and other store categories, maintain sections, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. The role complies with company policies and procedures, and successful development may lead to advancement to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability during the store’s operating hours as applicable.
Positive, energetic, and reliable approach to assigned work.
Consideration for colleagues and willingness to help the team.
Cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable titles and products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and accurately shelve products.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge of books across fiction, nonfiction, and children’s categories, and use it to maintain sections and make customer recommendations.
Learn about and maintain other product categories, including educational toys and games, specialty games, hobby and collectibles, music and movies, and Newsstand.
Support sales objectives, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.