Barista Jobs

About The Position

Requirements

• Excellent communication skills
• Ability to engage with customers’ and their preferences
• Basic math skills
• Experienced Barista – 1 to 2 years ideally (open to entry level)

Nice To Haves

• Hands-on experience with brewing equipment is preferred
• Experience crafting different types of coffee and tea is preferred

Responsibilities

• Consistently crafted various coffee shop drinks at the highest quality, following coffeehouse standards.
• Deliver exceptional customer service that ensures sales and high levels of customer satisfaction.
• Execute on the coffeehouse service standards: offer a warm welcome, recommend add-ons, personalize the customer's order, offer membership, and thank the customer!
• Greet and establish rapport with customers, proactively engaging them in conversations about our products, services, and promotions to determine their needs and recommend the right products.
• Ensure all customer transactions are processed accurately and in a timely manner.
• Perform all support tasks in the coffeehouse, including cleaning cases and equipment, and restocking displays
• Drive sales by engaging all customers and customer sampling of Cafe products and upselling where possible.
• Perform all opening and closing tasks
• Protect company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies
• Some food related handling duties as needed.
• Assist in any area of the store as needed