Barista Jobs

About The Position

Requirements

• Must be able to lift, carry, and transport materials, items, and/or equipment frequently up to twenty-five (25) pounds, with or without reasonable accommodation.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach high areas, stoop, pull, push, kneel, squat, twist, grip, and bend for duties.
• Must be able to follow both verbal and written directions.
• Must be able to read, write, and effectively communicate with all guests and team members positively and professionally.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.
• Must be able to work in a high-pressure/fast-paced environment.
• Knowledge of food and drink items in the outlet.
• Knowledge of the sale program utilized within food outlets.
• Strong interpersonal and excellent guest service skills.
• Basic math skills and accurate money-handling skills.
• Ability to remain reliable, learn quickly and maintain a high standard of professionalism.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Ability to work harmoniously as part of a team.
• Ability to deal effectively with difficult guests.
• Ability to communicate effectively and build relationships.
• Ability to distinguish between different denominations of U.S. currency and correctly make change.
• Ability to review and comprehend all necessary documentation.
• Ability to complete all necessary paperwork neatly and accurately.
• Ability to inspect and maintain Sol Brew area and equipment.
• High School diploma or General Educational Development (G.E.D.).
• Must either possess or obtain valid Food Handler’s and Alcohol Awareness cards within three (3) months of employment.
• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must successfully pass a job-related test.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain and retain a valid gaming license/background check.

Nice To Haves

• Bilingual (English/Spanish).

Responsibilities

• Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of Food and Beverage.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates guest and store needs by constantly evaluating product levels, environment cleanliness, and volume patterns.
• Strategically plans labor distribution during shift to maximize guest service and productivity; actively directing most efficient use of labor resources.
• Follows health, safety, and sanitation guidelines for all products.
• Assists with training new staff by positively reinforcing successful performance and giving timely, respectful, and encouraging coaching as needed.
• Contributes to a positive team environment by celebrating desired performance, recognizing, and listening to staff concerns, noticing changes in team member morale or performance, and communicating items to the manager.
• Delivers genuinely gracious service to all guests. Engages guests with an inviting and helpful attitude; embodies the desire to create a positive and memorable interaction.
• Follows all Food and Beverage operational policies and procedures. Including those for cash handling, safety and security, and product management.
• Assures accuracy of sales data and cash handling, including balancing of assigned bank.
• Processes credit card and cash transactions.
• Correctly redeems comps, vouchers, and player points; verifying identification to ensure proper distribution of player benefits.
• Maintains a clean and organized workspace.
• Maintains regular and consistent attendance and punctuality.
• Provides high-quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
• Recognizes and reinforces individual and team accomplishments; requests staff appreciations from management for outstanding performance, verbally acknowledges and praises team throughout shift highlighting desired conduct.
• Performs other job-related duties as assigned.
• Supervises shift operations of outlet.
• Completes communication notebook after each shift; documents shift accomplishments and issues for departmental manager review.
• Adjusts ticket transactions such as voids and refunds.
• Performs end-of-shift cash drawer close-out and reconciliation procedures.