Bookseller - Temporary

Barnes & Noble•Valparaiso, IN

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, working registers, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves mastering operational skills and may include supporting other stores in the wider Cluster when able and needed. The work requires prolonged standing, repetitive bending, lifting, and substantial walking. With experience, Booksellers build knowledge across books and other store categories, use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales initiatives. Employees who master the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, willing, energetic, and reliable approach to assigned work.
Consideration for colleagues and a willingness to help the team.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store displays, cleanliness, and presentation across books, gifting, toys, and other product categories.
Unpack deliveries and accurately shelve merchandise; maintain sections and backstock.
Operate registers quickly, professionally, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources, to assist with store operations and product searches.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and concerning behavior and seek support when needed.
Develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping throughout store sections.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases, and share relevant knowledge with customers and colleagues.
Maintain reliable, punctual attendance and fill scheduling gaps when able and responsive to store needs.
Support colleagues and, when able and needed, collaborate with other stores in the wider Cluster.
Comply with company policies and procedures.