Bookseller Jobs

About The Position

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
• A positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
• A supportive and considerate attitude toward colleagues and a willingness to help the team.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and a lot of walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate books and products.
• Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
• Unpack and shelve deliveries and maintain accurate, efficient shelving and backstock.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use registers, computers, tablets, programs, BookMaster, and other available information tools.
• Develop and use knowledge of books and other product categories to help customers and make recommendations.
• Support sales objectives and initiatives such as Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Support the café team when needed.
• Understand loss prevention and de-escalation procedures, identify theft or problematic behavior, and seek support for store issues.
• Maintain reliable and punctual attendance, respond flexibly to scheduling needs, and support colleagues.
• Work at other stores when able and when needed to support the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
• Company-paid holidays for employees scheduled 20 or more hours per week.
• Transit benefits for employees scheduled 20 or more hours per week.
• 401(k) with company match for employees scheduled 20 or more hours per week.
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
• Disability benefits for employees scheduled 30 or more hours per week.
• Life insurance for employees scheduled 30 or more hours per week.
• Tuition reimbursement for employees scheduled 30 or more hours per week.