Bookseller - Temporary

Barnes & Noble•Silverdale, WA

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with appropriate titles and products, maintaining attractive store presentations, and helping ensure efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide prompt, professional customer service. Booksellers are expected to maintain reliable attendance, be flexible when scheduling gaps arise, work positively and reliably, support colleagues, help customers cheerfully, learn new skills, and enjoy bookselling. Booksellers are trained to use store technology and tools; maintain book, gifting, toy, and other product presentations; operate registers; receive and unpack deliveries; shelve products accurately; locate products using their own knowledge, colleagues, BookMaster, and available information tools; and support the café team when needed. They follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may assist at other stores in the wider Cluster when able and needed. As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. This is a temporary Bookseller position. The stated hourly pay range is $17.25 to $18.75, with the starting rate and pay depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled hours and location and are subject to current plan terms. Benefits described include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, medical, dental and vision benefits, spending accounts, disability benefits, life insurance, transit benefits, and tuition reimbursement, with eligibility depending on hours and applicable plan terms.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including filling scheduling gaps when able; stores are open early mornings through late evenings, every day, including weekends and most holidays.
  • A positive, purposeful, energetic, and reliable approach to assigned work.
  • A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and acquire knowledge of the store.
  • Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.
  • Ability to follow company policies and procedures.

Responsibilities

  • Welcome customers and assist them in finding appropriate books and other products.
  • Maintain an attractive, clean, and well-presented bookstore, including book sections, gifting, toys, and other product categories.
  • Unpack deliveries, support receiving, and shelve products accurately and efficiently.
  • Operate registers quickly, competently, and reliably to provide professional customer service.
  • Use store technology, BookMaster, and available information tools to locate products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Develop knowledge of books and other store product categories to maintain sections and backstock, assist customers, and make recommendations.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.
  • Assist at other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, subject to eligibility and scheduled hours.
  • Paid maternity and parental leave, subject to eligibility.
  • Company-paid holidays.
  • 401(k), with company match described for eligible schedules.
  • Medical, dental, and vision benefits for eligible employees and dependents.
  • Healthcare and dependent care spending accounts.
  • Disability benefits.
  • Life insurance.
  • Transit benefits.
  • Tuition reimbursement.
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