Bookseller - Temporary

Barnes & Noble • Newport News, VA

9d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and day-to-day operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional customer service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations, merchandising, register use, receiving and shelving inventory, product discovery, café support, loss prevention, and de-escalation.

The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when needed and able. As they gain experience, Booksellers build product knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales initiatives. With demonstrated mastery of the role, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including the possibility of early mornings, late evenings, weekends, and most holidays.
• Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and helpful to customers.
• Show aptitude and willingness to learn new skills and acquire knowledge of the store.
• Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
• Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

• Enjoy being a bookseller.
• Be able and willing to support other stores when needed.
• Develop strong product knowledge and merchandising skills across the store’s books and other categories.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Maintain attractive store presentation, displays, cleanliness, and efficient store operations.
• Unpack deliveries and shelve inventory accurately and efficiently.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to support store work and locate products.
• Maintain book, gifting, toy, and other product presentations through merchandising and visual merchandising.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and help customers shop using product knowledge.
• Make book and product recommendations and support sales initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Support colleagues and, when able and needed, work in other stores within the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount, EAP, and sick pay for employees scheduled to work less than 20 hours per week.
• For employees scheduled 20 to 29.99 hours per week: employee discount, EAP, sick pay, paid time off including paid maternity and parental leave, company-paid holidays, transit benefits, and 401(k) with company match.
• For employees scheduled 30 or more hours per week: employee discount, EAP, sick pay, paid time off including paid maternity and parental leave, company-paid holidays, 401(k) with company match, comprehensive medical, dental and vision benefits, healthcare and dependent care spending accounts, disability benefits, life insurance, transit benefits, and tuition reimbursement.
• Benefits may vary by location and state regulations and are subject to current plan terms.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed