Bookseller - Temporary

Barnes & Noble•Troy, MI

9d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility where possible, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology; maintain and merchandise books and other products; operate registers; receive, unpack, and shelve deliveries; locate products using available resources; support the café team when needed; and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As experience develops, the role includes building knowledge across books and other store categories, maintaining sections and backstock, making recommendations, and supporting sales objectives and new releases. Employees who master the role’s skills are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, dependable approach to assigned work.
Willingness to be flexible and responsive to store scheduling needs when able.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with books and other products.
Maintain attractive store presentation, cleanliness, displays, and product sections through merchandising and shelving.
Operate registers quickly, competently, and reliably.
Support receiving and unpacking deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including toys, games, collectibles, music, movies, and Newsstand products.
Maintain sections and backstock and make effective product recommendations to customers.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.