Bookseller - Temporary

Barnes & Noble • Fargo, ND

9d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide efficient, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role requires developing proficiency with store technology, merchandising, register operations, receiving and shelving products, locating items, supporting the café team when needed, and following loss-prevention and de-escalation procedures.

The position involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As their experience grows, they build knowledge across books and other store categories, maintain sections and backstock, recommend products, and help support sales objectives. Booksellers who master the role’s skills are expected to advance to Senior Bookseller. The position requires compliance with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
• A positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
• A supportive and considerate approach to colleagues.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

• Welcome customers, answer questions, and connect readers with appropriate books and products.
• Maintain attractive store presentation, including merchandising, displays, and store cleanliness.
• Unpack deliveries, receive products, and shelve them efficiently and accurately.
• Operate registers quickly, competently, and reliably while providing professional customer service.
• Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
• Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Maintain product sections and backstock and present books and other products attractively.
• Make effective book and product recommendations to customers.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Support colleagues and, when able and needed, work in other stores within the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (for eligible schedules)
• Company-paid holidays (for eligible schedules)
• 401(k) with company match (for eligible schedules)
• Transit benefit (for eligible schedules)
• Comprehensive medical, dental, and vision benefits (for eligible schedules)
• Healthcare and dependent care spending accounts (for eligible schedules)
• Disability benefits (for eligible schedules)
• Life insurance (for eligible schedules)
• Tuition reimbursement (for eligible schedules)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed