Bookseller - Temporary

Barnes & Noble•Pembroke Pines, FL

9d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive displays, and helping the store run efficiently. The role includes operating registers, unpacking and shelving deliveries, tidying merchandise displays, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and dependable approach, consideration for colleagues, cheerful customer service, and willingness to learn and enjoy bookselling. Booksellers are trained to use store technology and tools, maintain book and non-book merchandise presentation, operate registers, receive and shelve deliveries, locate products using available information resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may be asked to work at other stores to support the wider Cluster when able and needed. As they develop, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use this knowledge to maintain sections and backstock, recommend products, assist customers, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including the ability to fill scheduling gaps when able.
A positive, energetic, hardworking, and dependable approach to assigned tasks.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, cleanliness, and merchandise displays.
Operate registers quickly and reliably while providing professional customer service.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Use product knowledge and available tools to locate books and other products for customers.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of books and other store product categories, maintain sections and backstock, and make recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.