Bookseller - Temporary

Barnes & Noble•Fort Lauderdale, FL

8d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate titles and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to work, kindness toward colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational competencies, including using store technology, merchandising books and other products, receiving and shelving deliveries, locating merchandise, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge across fiction, nonfiction, children's books, toys, games, hobbies, collectibles, music, movies, and newsstand products. They use that knowledge to maintain store sections and backstock, make recommendations, assist customers, and support sales priorities and new releases. Booksellers are expected to comply with company policies and procedures and may support other stores in the wider Cluster when able and needed. With demonstrated mastery, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able; stores are open early mornings through late evenings, every day, including weekends and most holidays.
Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising, visual merchandising, register, delivery-receiving, shelving, and product-finding skills.
Be able to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, and product sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Locate books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other store categories and use it to maintain sections and backstock and assist customers.
Make effective book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.