Bookseller - Temporary

Barnes & Noble•Woodbury, MN
•$14•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide professional, efficient service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires mastering store operational competencies and developing knowledge across books and other product categories. Booksellers may support other stores in the wider Cluster when able and needed, and may assist the café team. Training and ongoing work include using store technology; maintaining book, gifting, toy, and other merchandise presentation; operating registers; receiving, unpacking, and shelving deliveries; locating products using available tools and colleagues’ knowledge; and following loss-prevention and de-escalation procedures. As experience grows, Booksellers build product knowledge, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role complies with company policies and procedures, and offers a career path toward Senior Bookseller as skills develop.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
  • Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find appropriate books and other products.
  • Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
  • Operate registers efficiently and provide friendly, professional customer service.
  • Unpack and receive deliveries and shelve products accurately and efficiently.
  • Use store technology and information tools to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other stocked categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain sections and backstock and present books and other products attractively.
  • Make book recommendations and help customers with their shopping throughout varied sections.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Comply with company policies and procedures.
  • Work at other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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