Bookseller - Temporary

Barnes & Noble•Riverhead, NY
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and serving customers efficiently and professionally at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in operational competencies, including the use of store technology, merchandising, register operation, receiving and shelving products, locating items with available information tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The role involves developing knowledge of books across fiction, nonfiction, and children’s categories, as well as other store areas such as toys and games, hobbies and collectibles, music and movies, and the newsstand. Booksellers use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. Booksellers may work in other stores when able and as needed to support the wider Cluster. As they gain experience and master the role’s skills, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to the needs of the store, including filling scheduling gaps when able.
  • A positive, energetic, hardworking, and reliable approach to assigned tasks.
  • A supportive and considerate approach to colleagues.
  • Cheerful customer service and willingness to go out of the way to help customers.
  • Aptitude and willingness to learn new skills and acquire store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with books and other products.
  • Maintain attractive store presentation, displays, and cleanliness.
  • Unpack and receive deliveries and shelve products accurately and efficiently.
  • Operate the register quickly, reliably, and professionally.
  • Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
  • Maintain book, gifting, toy, and other product sections and backstock through merchandising and visual presentation.
  • Find books and other products accurately and assist customers with their shopping.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
  • Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
  • Maintain reliable and punctual attendance, be flexible and responsive to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
  • Company-paid holidays for eligible scheduled hours.
  • 401(k) with company match for eligible scheduled hours.
  • Transit benefit for eligible scheduled hours.
  • Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
  • Healthcare and dependent care spending accounts for eligible scheduled hours.
  • Disability benefits for eligible scheduled hours.
  • Life insurance for eligible scheduled hours.
  • Tuition reimbursement for eligible scheduled hours.
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