Bookseller - Temporary

Barnes & Noble•Pensacola, FL

8d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping sections and backstock organized, and operating registers to provide quick, professional service. Booksellers are expected to be cheerful and helpful with customers, dependable, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. The position involves learning and applying operational skills such as using registers, computers, tablets, programs, BookMaster, and other information tools; merchandising books and other product categories; receiving and shelving deliveries; supporting the café team when needed; and following loss-prevention procedures and de-escalation techniques. Booksellers build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this knowledge to maintain store sections, make recommendations, assist customers, and support sales initiatives and new releases. The job requires physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work at other stores within the wider Cluster if able and needed. As they gain experience and demonstrate mastery, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. Benefits depend on scheduled weekly hours and location. Those scheduled for fewer than 20 hours receive an employee discount, EAP, and sick pay. Those scheduled for 20 to 29.99 hours also receive paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Those scheduled for 30 or more hours also receive comprehensive medical, dental, and vision benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may vary by location and state regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, purposeful, and reliable approach to assigned work.
Supportive and considerate attitude toward colleagues.
Cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate titles and products.
Maintain attractive store presentation, including book sections, displays, gifting, toys, other product categories, and backstock.
Unpack and shelve deliveries accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including computers, tablets, programs, and BookMaster, to locate products and serve customers.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when needed.
Build knowledge of books and other store product categories to maintain sections and assist customers.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.
Work at other stores in the Cluster if able and needed.