A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports store presentation and day-to-day operations by unpacking and shelving deliveries, maintaining displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational competencies, including using store technology, merchandising, register operation, receiving and shelving products, locating items with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may be asked to work in other stores when able and needed to support the wider Cluster. As their experience grows, they develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role’s skills.
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Career Level
Entry Level
Education Level
No Education Listed