Bookseller - Temporary

Barnes & Noble•Dawsonville, GA
•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and other products. The role also supports store presentation and day-to-day operations by unpacking and shelving deliveries, maintaining displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to meet store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering operational competencies, including using store technology, merchandising, register operation, receiving and shelving products, locating items with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may be asked to work in other stores when able and needed to support the wider Cluster. As their experience grows, they develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role’s skills.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability as needed during store hours that include early mornings, late evenings, weekends, and most holidays.
  • Positive, energetic, dependable approach to assigned work.
  • Supportive and considerate teamwork.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with books and other products.
  • Maintain attractive store presentation, displays, and cleanliness through merchandising and shelving.
  • Operate registers quickly, reliably, and professionally.
  • Help receive and unpack deliveries and shelve products accurately and efficiently.
  • Use store technology and information tools, including BookMaster, to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories to maintain sections and backstock and assist customers.
  • Make effective book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Work cooperatively with colleagues and, when able and needed, support other stores in the Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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