Bookseller - Temporary

Barnes & Noble•The Villages, FL

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers with quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to help cover scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. The job involves mastering store operations and developing bookselling knowledge over time. As skills grow, the Bookseller is expected to advance to Senior Bookseller and take on further challenges and opportunities for growth. The position must comply with company policies and procedures. The work is physically active and includes prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may work at other stores when able and when needed to support the wider Cluster.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill gaps when able.
A positive, energetic, and reliable approach to assigned work.
Consideration and kindness toward colleagues, with willingness to support the team.
Cheerful, helpful customer service and willingness to go out of one's way to assist customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using varied technology and tools, including registers, computers, tablets, and programs.
Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate titles and products.
Maintain attractive store presentation, including displays, merchandising, and cleanliness.
Unpack and shelve deliveries and maintain accurate, efficient shelving and backstock.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
Develop and maintain knowledge of books across fiction, nonfiction, and children's categories, as well as other store products and sections.
Make effective book recommendations and help customers find books and other products.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Support colleagues and, when able and needed, work in other stores across the Cluster.
Comply with company policies and procedures.