Bookseller - Temporary

Barnes & Noble•Murfreesboro, TN
•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with suitable titles and products, and helping maintain the store’s presentation and efficient operation. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, maintain attractive and clean product displays, operate registers, receive and shelve deliveries, locate products using available resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when able and needed. As experience grows, Booksellers develop knowledge of books and other merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who demonstrate mastery of the role’s skills are expected to advance to Senior Bookseller. The role also requires compliance with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
  • Positive, energetic, reliable approach to assigned work.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and store knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect them with appropriate books and products.
  • Maintain the attractive presentation and cleanliness of the store and its displays.
  • Unpack and shelve deliveries and maintain sections and backstock effectively.
  • Operate registers quickly, reliably, and professionally.
  • Use store technology, BookMaster, colleagues’ knowledge, and other information tools to locate products accurately.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and Newsstand products.
  • Make book recommendations and help customers with shopping throughout the store.
  • Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance and, when able, fill scheduling gaps in response to store needs.
  • Support colleagues and, when able and needed, other stores in the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible scheduled-hour categories.
  • Company-paid holidays for eligible scheduled-hour categories.
  • 401(k) with company match for eligible scheduled-hour categories.
  • Transit benefit for eligible scheduled-hour categories.
  • Comprehensive medical, dental, and vision health benefits for eligible scheduled-hour categories.
  • Healthcare and dependent care spending accounts for eligible scheduled-hour categories.
  • Disability benefits for eligible scheduled-hour categories.
  • Life insurance for eligible scheduled-hour categories.
  • Tuition reimbursement for eligible scheduled-hour categories.
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