Bookseller - Temporary

Barnes & Noble•Schererville, IN

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires mastering operational competencies, including using store technology, merchandising, operating registers, receiving and shelving merchandise, locating products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The job involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when needed and able. As they gain experience, they develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
  • Be supportive and considerate of colleagues and helpful to customers.
  • Show willingness and aptitude to learn new skills and acquire store knowledge.
  • Comfortably and efficiently use varied technology, including registers, computers, tablets, programs, and other tools.
  • Develop merchandising and visual merchandising skills.
  • Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with appropriate books and products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandise sections.
  • Unpack and receive deliveries and shelve merchandise efficiently and accurately.
  • Operate registers quickly, competently, and reliably.
  • Use store technology and information tools, including BookMaster, to locate books and other products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
  • Make effective book and product recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
  • Maintain store sections and backstock effectively and help customers with their shopping.
  • Comply with company policies and procedures.

Benefits

  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off
  • Paid Maternity and Parental Leave
  • Company Paid Holidays
  • Transit benefits
  • 401(k) with Company Match
  • Comprehensive health benefits, including medical, dental, and vision insurance
  • Healthcare and Dependent Care Spending Accounts
  • Disability Benefits
  • Life Insurance
  • Tuition Reimbursement
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