Bookseller - Temporary

Barnes & Noble•Athens, GA

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by maintaining displays, unpacking and shelving deliveries, and operating registers in a quick, friendly, professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They receive training and are expected to become proficient in bookstore operations, including using store technology, merchandising, register service, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge of books and other store products, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. With demonstrated mastery of the role, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store operates from early mornings to late evenings every day, including weekends and most holidays.
Positive, willing, energetic, hard-working, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and considerable walking.
Willingness to support the café team when needed.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain the presentation, cleanliness, and efficient operation of the store, including displays and product sections.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, and other tools.
Maintain book and other product presentation through merchandising and visual merchandising.
Find books and products using personal and colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and assist customers with shopping.
Make effective book recommendations and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Comply with company policies and procedures.