Bookseller - Temporary

Barnes & Noble•Augusta, GA

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires learning operational competencies such as using registers and other technology, maintaining merchandising and visual presentation, processing deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As their knowledge develops, Booksellers maintain store sections and backstock, make book recommendations, and help customers with products across books and other store categories. They also support sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders. The role may involve working in other stores within the wider Cluster when needed and possible. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they master the role's skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Approach work positively and willingly, completing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge of the store.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising, visual merchandising, register, delivery-receiving, and shelving skills.
Learn and follow loss-prevention procedures and de-escalation techniques.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and products.
Maintain attractive store displays, book presentation, cleanliness, and product sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Locate books and other products accurately using personal knowledge, colleagues, and store tools.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable attendance, assist with scheduling gaps when able, and support other stores in the Cluster when needed and possible.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)