Bookseller - Temporary

Barnes & Noble•Cumming, GA

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive store displays, and helping ensure the store runs efficiently. Booksellers unpack and shelve deliveries, tidy displays, and operate registers to provide quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration and support for colleagues, cheerful customer service, and willingness to learn. The role involves mastering store operations, including using technology and registers, merchandising books and other products, receiving and shelving deliveries, helping customers locate products, supporting the café team when needed, and following loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The job involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and as needed to support the wider Cluster. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
Consideration and willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, cleanliness, displays, sections, and backstock.
Operate registers efficiently and provide quick, friendly, professional service.
Unpack and receive deliveries and shelve products accurately and efficiently.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Use product knowledge to maintain sections and make effective customer recommendations.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and fill scheduling gaps when able.
Support colleagues and, when able and needed, work at other stores to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for qualifying schedules
Company-paid holidays for qualifying schedules
401(k) with company match for qualifying schedules
Transit benefits for qualifying schedules
Medical, dental, and vision benefits for qualifying schedules
Healthcare and dependent care spending accounts for qualifying schedules
Disability benefits for qualifying schedules
Life insurance for qualifying schedules
Tuition reimbursement for qualifying schedules