Bookseller - Temporary

Barnes & Noble•La Mesa, CA

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in store operations and are expected to become proficient with technology, merchandising, register operations, receiving and shelving deliveries, product-finding tools, café support, loss prevention, and de-escalation procedures. The role involves building knowledge of books and other store categories, maintaining sections and backstock, making recommendations, and supporting sales objectives and new releases. Booksellers may support other stores in the wider cluster when able and needed. As experience and skills grow, employees are expected to progress toward the Senior Bookseller role. The position requires compliance with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Take a positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Provide consistently cheerful and helpful customer service.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using technology such as registers, computers, tablets, and programs.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store displays, merchandising, cleanliness, and product presentation.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate the register quickly, competently, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of books and other product categories and use it to maintain sections and backstock.
Make book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, and preorders.
Support other stores in the wider cluster when able and needed.
Comply with company policies and procedures.