Bookseller - Temporary

Barnes & Noble•Woodbury, MN

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by maintaining displays, unpacking and shelving deliveries, and serving customers at the registers. Booksellers are expected to be cheerful and helpful with customers, reliable and punctual, flexible when scheduling needs arise, positive and energetic at work, supportive of colleagues, and willing to learn new skills and knowledge. The position requires learning and demonstrating operational competencies, including using registers, computers, tablets, programs and other tools; maintaining book and product displays; processing transactions; receiving and shelving deliveries; locating products using personal and colleague knowledge and available information tools; assisting the café team when needed; and following loss prevention and de-escalation procedures. The work includes prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help customers shop. They also support sales objectives and learn about new products and releases. The role is expected to develop toward the next career step, Senior Bookseller, as the employee demonstrates mastery of the required skills. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able; stores are open early mornings to late evenings every day, including weekends and most holidays.
Bring a positive, energetic, dependable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising, visual merchandising, and register skills.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including displays, sections, backstock, and cleanliness.
Unpack and receive deliveries and shelve products accurately and efficiently.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of books across fiction, nonfiction, and children’s categories and make recommendations to customers.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Support sales objectives and promote products and programs such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Help colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.