Bookseller - Temporary

Barnes & Noble•Naples, FL

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also contributes to the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to master operational skills involving store technology, merchandising, visual presentation, register operations, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
  • A positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
  • Consideration for colleagues and willingness to help the team.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find suitable books and other products.
  • Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
  • Unpack deliveries and shelve products efficiently and accurately.
  • Operate registers quickly, reliably, and professionally.
  • Use registers, computers, tablets, programs, BookMaster, and other available information tools.
  • Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
  • Support the café team when needed.
  • Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
  • Maintain sections and backstock and make effective book and product recommendations.
  • Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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