Bookseller - Temporary

Barnes & Noble•San Diego, CA

7d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping them find suitable books and products. The role also supports the bookstore's presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the registers. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the store's operational competencies, including using registers and other technology, merchandising and maintaining store sections, processing deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when needed and able. The role complies with company policies and procedures and offers a potential career path to Senior Bookseller as skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be willing to learn and use registers, computers, tablets, programs, and other tools.
Develop merchandising, visual merchandising, and register-operation skills.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack deliveries, receive merchandise, and shelve products accurately and efficiently.
Operate registers quickly and reliably to provide professional customer service.
Use store technology and information tools, including BookMaster, to locate products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives, including Monthly Picks, Book of the Year, membership, preorders, key products, and new releases.
Work collaboratively with colleagues and, when needed and able, support other stores in the wider Cluster.
Comply with company policies and procedures.