Bookseller - Temporary

Barnes & Noble•Jonesboro, AR

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, kindness and support toward colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training and are expected to become proficient with store technology, merchandising, visual presentation, register operations, receiving and shelving deliveries, product-location tools, café support when needed, loss prevention, and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, products, and new releases. Booksellers who master the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, willing, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to learn and become proficient in store technology, merchandising, register operations, receiving and shelving, product-location tools, café support, loss prevention, and de-escalation.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store presentation and support efficient store operations.
Unpack and shelve deliveries, tidy displays, and maintain sections and backstock.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate products.
Develop book knowledge across fiction, nonfiction, and children’s books and make effective recommendations.
Maintain visual merchandising and presentation across books, gifting, toys, and other product categories.
Support sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Build knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Demonstrate dependable attendance, flexibility, a positive work approach, and consideration for colleagues.
Work at other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.