Bookseller - Temporary

Barnes & Noble•Blaine, MN

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the store’s presentation and daily operations by maintaining displays, unpacking and shelving deliveries, and operating registers to provide efficient, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, helpfulness toward customers, and willingness to learn. They are trained to use store technology; maintain merchandise presentation and cleanliness; serve customers at registers; receive, unpack, and shelve deliveries; locate products using available resources; support the café when needed; and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge of books and other store products, maintain sections and backstock, make recommendations, and support sales objectives. The role is a step in the career path toward Senior Bookseller, with further challenges and growth opportunities as skills develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A considerate and supportive attitude toward colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills, store knowledge, and operational competencies.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to work in other stores when able and needed to support the wider Cluster.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, displays, and cleanliness, including book and other merchandise sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other available information tools to serve customers and locate products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books across fiction, nonfiction, and children’s categories and use it to maintain sections and make customer recommendations.
Develop knowledge of educational toys and games, specialty games, hobbies and collectibles, music and movies, and the Newsstand; maintain sections and backstock and assist customers.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.