Bookseller - Temporary

Barnes & Noble•Valparaiso, IN

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional customer service. Booksellers learn and perform operational tasks using store technology, maintain book and other product sections, support receiving and shelving, and assist the café team when needed. They build knowledge across books and other store categories to make recommendations, help customers, maintain sections and backstock, and support sales initiatives. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also work at other stores in the wider cluster when needed and able. As their skills develop, they are expected to progress toward the Senior Bookseller career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, willing, hardworking, and reliable approach to assigned tasks.
A considerate, supportive approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.
Ability to work early mornings, late evenings, weekends, and most holidays as scheduled.

Responsibilities

Welcome customers cheerfully, answer questions, and connect them with books and other products.
Maintain store presentation, including merchandising, displays, cleanliness, sections, and backstock.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly and reliably to serve customers.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories to recommend products and help customers.
Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, work flexibly to meet store needs, and support colleagues.
Comply with company policies and procedures.
Work in other stores in the cluster when able and when needed.