Bookseller - Temporary

Barnes & Noble•Chicago, IL

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work reliably, positively, and considerately with colleagues and customers, learn new skills, and enjoy bookselling. Booksellers learn and perform operational competencies including using store technology, merchandising and maintaining product displays, operating registers, receiving and shelving deliveries, locating products with available information tools, assisting the café team when needed, and following loss prevention and de-escalation procedures. The work involves physical activity and may include supporting other stores in the wider Cluster when able and needed. As their knowledge develops, Booksellers build familiarity with the store’s book categories and other merchandise, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The role is a step in a career path that may lead to Senior Bookseller as skills and expertise develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful, and customer-focused manner.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work a schedule responsive to store needs; stores are open from early mornings to late evenings every day, including weekends and most holidays.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain store presentation and cleanliness, including book, gifting, toy, and other product displays.
Operate registers quickly, professionally, and reliably.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Use store technology and information tools, including BookMaster, to locate books and other products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate; use de-escalation techniques.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Maintain store sections and backstock and present books attractively.
Make effective book recommendations to customers across varied sections.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs when able.
Work supportively and considerately with colleagues and customers.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.