Bookseller - Temporary

Barnes & Noble•Alpharetta, GA

6d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide friendly, professional service. Booksellers are trained to use store technology, develop book and product knowledge, maintain merchandise and backstock, assist customers with recommendations, and contribute to sales objectives. They support the receiving process, may assist the café team when needed, and follow loss-prevention procedures and de-escalation techniques. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience and demonstrate the required skills, they are expected to progress toward the Senior Bookseller role. The position requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive collaboration with colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, and programs.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them find books and other products.
Maintain attractive store presentation, including merchandising, displays, cleanliness, sections, and backstock.
Operate registers quickly, competently, and reliably.
Help receive, unpack, and accurately shelve deliveries.
Use store technology and information tools, including BookMaster, to locate products and serve customers.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books and other store categories to maintain sections, assist customers, and make recommendations.
Support sales objectives and promote products and programs such as Monthly Picks, Book of the Year, Membership, and preorders.
Work collaboratively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.