Bookseller - Temporary

Barnes & Noble•Tucson, AZ

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports bookstore operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, professional customer service. Booksellers are trained in operational competencies that include using registers, computers, tablets, programs, and other tools; merchandising and maintaining store presentation; receiving and shelving deliveries; locating products with store information tools; assisting the café team when needed; and following loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in the wider cluster when able and needed. As their knowledge and skills develop, Booksellers build expertise across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this knowledge to maintain sections and backstock, recommend books, assist customers, and support sales objectives. The role complies with company policies and procedures and offers a career path toward Senior Bookseller as skills develop. This is a temporary position.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • A positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Kindness and consideration toward colleagues, with willingness to help the team.
  • A cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and acquire knowledge about the store.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help connect them with suitable titles and products.
  • Maintain attractive store presentation and cleanliness, including merchandising displays and shelving products.
  • Unpack and receive deliveries and shelve items accurately and efficiently.
  • Operate registers quickly and reliably to provide professional customer service.
  • Use store technology, programs, BookMaster, and other information tools to find books and products.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support when appropriate.
  • Build knowledge of books and other store categories and use it to maintain sections and backstock and assist customers.
  • Make effective book recommendations and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
  • Support other stores in the wider cluster when able and needed.
  • Maintain reliable and punctual attendance, be flexible in responding to scheduling needs, and support colleagues.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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